Here’s Why You’re Not Getting The Right Level Of Interest From Customers

June 8, 2020

Have you found that you are struggling to get customers interested in your business? This can be an issue, particularly if your current base of clients is relatively small compared to what you want to achieve on the market. What could be going wrong here and what issues will you need to correct to ensure that customers do want to buy from your business? That’s what we’re going to explore today.

Increase Engagement

To ensure that users want to buy from your business, you need to make sure that you are connecting with them on a greater level. It’s important that they feel valued by you and see the individuals behind your brand. While customers certainly don’t want to buy from the underdog, they also want to see that your company is more than just a massive machine pushing numbers. To do this, you need to make the effort to reach out to them. Customer engagement can be completed in a variety of different ways. One of the best options here is to utilize social media effectively. Approached the right way, social media can be the best weapon in your business arsenal. 

Deliver Value 

It’s not enough to ensure that your products or services are priced correctly. You need to make sure that you are working to deliver a deeper level of value than this. There are a few possibilities worth considering here. However, you can start by pushing for the best content. Content should not just be focused on marketing a product or service. Instead, you need to make sure that you are guaranteeing that the majority of the content you create actually gives something to your target audience. The benefit of doing this is that it pushes up your brand reputation and encourages them to visit your site a second or third time. Essentially, you can guarantee that you do have a greater chance of gaining that second or third sale. This will be crucial if you want to ensure that your business is a success while also growing your word of mouth. 

The Wrong Marketing 

Of course, you also need to think about your marketing and whether the campaign you are currently running is going to lead to success. There are both wrong and right types of marketing. A common misconception is that some marketing tactics are dead. For instance, a promotional campaign manager might steer you away from email marketing. However, email marketing isn’t dead, it has simply evolved and you need to make sure that you are using it the right way. The best way to think about this is to ask how you can make email marketing more personalised. Connect with the individual or even a group of individuals and you will find it far easier to make a sale. 

We hope this helps you understand some of the key steps that you’ll need to take to win over the support of more customers and clients. If you do this, then you should have no issues pushing your business further ahead on the market.

Mark Asquith

That British podcast guy, Mark is co-founder of Captivate.fm, the world's only growth-oriented podcast host. A Harvard, TEDx, Podcast Movement and Podfest speaker (amongst many more!), he's a wildly approachable Brit and Star Wars/DC Comics geek.

Learn podcasting
in your own time

Listen to the
free podcast

The free, thrice-weekly show that brings you podcast education, industry insights & straight-talking reactions to podcasting news. This short-form show typically runs for between 7 and 15 minutes and releases every Monday, Wednesday and Friday. Usually a solo show, every now and then, the show features expert podcast industry guests and release bonus episodes as the podcast industry continues to grow and develop.